Dear Replenix Team,
I am writing to inquire about the authenticity of a partnership between your company and a seller on the Chinese online shopping platform Taobao. As a customer of your products, I recently discovered a store on Taobao that claims to sell your products, with nearly 300,000 subscribers and prices at 60% off the rates on your official website in the US. I am concerned about whether this seller is an authorized partner of your company and whether the products being sold are genuine.
The name of the store is [Replenix 海外旗舰店], and the product I am particularly interested in is the "cf" series. Currently, the price of the "cf" essence on your official website is $90 USD before tax, while it is being sold for ¥465 RMB on the Chinese platform. This translates to approximately $66 USD after tax.
As your loyal customer, I would greatly appreciate it if you could confirm whether this seller is a legitimate partner and whether the products being sold are genuine Replenix products.
Thank you for your attention to this matter, and I look forward to your reply.
Sincerely,